AI Disclosure

How AI Works in TNH SmartPlan

The AI Advisor analyzes your CFO Brief — a snapshot of your cost profile, survival metrics, and evaluation history. It uses this data to explain your numbers, suggest actions (like evaluating a load or reviewing costs), and answer questions about your fleet's financial health.

What Data the AI Uses

• Your cost profile (fixed costs, variable costs, target margin)
• Survival score and metrics (daily burn, cash runway, break-even)
• Evaluation history (accepted/declined loads, revenue, costs)
• Your specific question or request

The AI does not use live market data, external rates, or data from other users. All analysis is based solely on your saved inputs.

Limitations — Please Read

• AI may be inaccurate. Responses are generated by a language model and may contain errors, hallucinations, or outdated information.
• Not professional advice. AI outputs do not constitute financial, legal, tax, accounting, or regulatory advice.
• No guarantees. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content.
• You decide. Always verify AI suggestions against your own records and professional judgment before making business decisions.

When AI Is Unavailable

If the AI service is temporarily unavailable, you will receive a deterministic fallback response based on your CFO Brief data alone. Core features (evaluate, dashboard, P&L, reports) work independently of the AI Advisor and are never affected by AI outages.

Reporting Issues

If the AI provides incorrect, misleading, or concerning output, please report it to support@tnhiq.com. We log all AI interactions for quality improvement and will investigate reported issues.

Data Privacy

AI queries are processed by OpenAI and scoped to your organization only. Your data is never shared with other users or used to train AI models. See our Privacy Policy for full details.